Account Security

At Bed Bath & Beyond, we are focused on protecting our customers’ account information. Here are some new features we’ve introduced, and best practices you can follow, to maximize the security of your account.

New: Multi-Factor Authentication

We’ve added an additional layer of security to online accounts. When you sign in with a new device or a device we don’t recognize, we’ll ask you to enter a six-digit PIN that is automatically sent to your email address. Verification may also be required when you create an account with an email address that we’ve seen before (for example, to sign up for offers or place a guest order). Once you’ve entered the PIN, you’re all set. Customers with security questions saved to their accounts can also verify that way.

For more information and answers to many FAQs, please click here to visit our knowledge center.