Welcome Pay Powered by Zip requires your name, address, date of birth, a Canadian mobile number, and either a or credit card for sign-up.

Heads up- rather than having a traditional username and password, Zip requires a mobile phone number and text message verification to log-in

In order to have an account, you must:

• Live in Canada
• Be over the age of majority in the Province/Territory of residence
• Have a valid and verifiable mobile number
• Use a credit or debit card to make a purchase

You can sign up during the checkout process online or download the Zip app from your mobile device while you’re in-store (be sure to checkout Zip's requirements above). Existing Zip users, no need to sign up - open your app or head over to bedbathandbeyond.com to start shopping!

Welcome back! You can use your current Zip account details to login.

Using the same cell phone number associated with your Zip account, Welcome Pay powered by Zip will recognize you right away and direct you to the next steps.

Yes, Zip is available for purchases of a minimum of $35.

To check your Zip spending power visitCustomer Portal or more details.

You can easily manage your account information on your mobile device or the Zip Customer Portal. You can view your order history (past and current orders), active installment plans, and your spending power.

To manage your account from your Zip app, choose the account tab, and choose ‘payment options’ or log into Zip’s Customer Portal from your desktop by entering your mobile number or email address.

our first installment of the purchase price is due at the time of checkout. The remaining installments will be billed automatically over time. You can confirm your payment schedule prior to finalization of your purchase.

es! Zip notifies customers with payment reminders via SMS and email one day before each payment is due.

Access ourCustomer Portal at any time to check your installment due dates or update your payment method.

Of course. Simply log into the Zip app or the Customer Portal and choose the installment you wish to pay early.

Yes! Each customer has an available spending power. Customers are allowed to make multiple purchases anywhere that Zip is accepted. Each transaction is separately reviewed for approval.

It’s important to confirm that your saved payment method is most current.

If your payment is denied in error, or if you would like to request a payment date change, you can always contact Zip Support for assistance.

Zip associates your default payment method with your order when you first complete the checkout process and pay your first installment.

However, if you need to change which payment method is used for future installments for an order, follow these steps to associate a different card with a given order via the

To make the same payment method adjustment via the Customer Portal,follow these steps.

As soon as Zip is notified of the return, our customers are refunded the amount they’ve paid to date and Zip cancels all future installments. In the event of a partial refund, scheduled installments are reduced/canceled first, and then paid installments are refunded to your original payment method.